Privacy Policy

Privacy Policy pp96 — Your Personal Data Protection

Pp96 is fully committed to protecting the privacy and security of every user's personal data. This document clearly outlines how we collect, store, use, and safeguard your information as part of a safe and trusted gaming experience.

Last updated: 1 January 2026
Our Privacy Commitment

Why Your Data Is Safe with pp96

We invest in industry-grade security infrastructure to ensure every piece of user information is protected at all times.

256-bit SSL encryption

All data transmitted between your device and pp96's servers is protected using industry-standard 256-bit SSL encryption. This means no third party can intercept or read your personal information while in transit.

Strict Access Control

Only authorised personnel may access user data, and every access is automatically logged and monitored. We use a multi-layer authentication system to protect our internal databases.

No Data Sales

Pp96 has never and will never sell, rent, or disclose your personal data to third-party advertisers. Your data is used solely for platform operational purposes and to improve the user experience.

Secure & Encrypted Servers

User data is stored on servers equipped with multi-layered protection — including firewalls, intrusion detection, and regular automated data backups — to ensure the continuity and security of your records.

Data Protection Act Compliance

The pp96 Privacy Policy is designed in accordance with applicable data protection requirements, ensuring that user rights are fully respected and our practices consistently meet established standards.

Data Breach Notice

In the event of a security incident affecting your data, pp96 is committed to notifying affected users in a timely manner and taking immediate remedial action.

1. Information We Collect

When you register and use the platform pp96, we collect various types of information to ensure our services run smoothly, securely, and meet your needs as a user. This data collection is carried out transparently and only to the extent necessary for the stated purposes.

1.1 Directly Provided Personal Information

This information is provided directly by you when registering or using our services:

  • Full name as it appears on your official identification document
  • Active email address used for account communications
  • Mobile phone number registered in your name
  • Date of birth for age verification purposes (18+)
  • Identity card information (MyKad) during the KYC process
  • Payment method details (bank account number, account holder name)

1.2 Automatically Collected Usage Information

We also automatically collect information when you use the pp96 platform, including:

  • IP address and approximate location based on IP
  • Device type, operating system, and web browser version
  • Access log data including timestamps, pages visited, and actions performed
  • Game session information — game type, play duration, and wagering results
  • Cookies and device identifiers for authentication and user experience purposes

Automatic data collection is carried out through standard cookie and analytics technologies commonly used in the industry. You can manage your cookie settings through your browser; however, some platform features may not function fully if cookies are disabled.

2. How We Use Your Data

Every piece of information we collect is used responsibly and only for legitimate purposes. Below is a detailed list of how that data is used:

Purpose of Use Data Type Legal Basis
Account registration & verification Name, email, phone, date of birth Contract performance
Deposit & withdrawal processing Bank & payment information Contract performance
Identity verification (KYC) MyKad, selfie, proof of address Legal obligations
24/7 customer support Communication history, account data Legitimate interests
User experience improvement Usage data & session logs Legitimate interests
Promotions & offers delivery Email, phone number User consent
Fraud prevention & security IP, access logs, device data Legal obligations

3. Data Sharing with Third Parties

Pp96 does not sell or rent your personal data to any party. However, under certain limited circumstances, we may share your information with the following parties:

3.1 Trusted Service Providers

We work with carefully selected third-party providers to help us operate the platform, including payment processors, licensed game platform providers, and data analytics systems. All partners are bound by strict confidentiality agreements and may only process your data in accordance with pp96's instructions.

3.2 Legal Obligations

Pp96 may be required to disclose user data to competent authorities upon lawful request, such as in financial crime investigations, anti-money laundering (AML) compliance, or valid court orders. Such disclosures are made in accordance with proper legal procedures.

Pp96 has never permitted user data to be used for third-party advertising, external commercial analytics, or data sales. Any data sharing is strictly to ensure the smooth and secure operation of the platform.

4. Cookies and Tracking Technologies

The pp96 platform uses cookies and similar tracking technologies to enhance your user experience. Cookies are small text files stored on your device when you visit our website. There are several types of cookies we use:

  • Session Cookies — required to maintain your login session and ensure the platform functions correctly during active sessions.
  • Preference Cookies — stores settings such as your preferred language and display preferences.
  • Analytics Cookies — helps us understand how users interact with the platform so we can make continuous improvements.
  • Security Cookies — used to detect suspicious activity and prevent fraud or unauthorised access.

You can adjust your cookie settings through your web browser. Please note that disabling certain cookies may affect the functionality of some areas of the pp96 platform.

5. Data Security

The security of your personal data is pp96's top priority. We implement comprehensive technical and organizational measures to protect your information from unauthorized access, loss, alteration, or disclosure:

  • End-to-end encryption for all sensitive data in transit
  • Static data encryption using AES-256 for information stored in the database
  • Two-factor authentication (2FA) for user accounts as an additional layer of security
  • Penetration testing periodically by independent security experts
  • 24/7 system monitoring to detect and respond to security threats
  • Automatic data backup to redundant data centres to ensure service continuity

While no system can be guaranteed 100% secure, pp96 continuously updates and strengthens our security protocols in line with the latest cyber threat developments. We encourage users to play their part by using strong, unique passwords.

6. Data Retention Period

Pp96 retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. Generally:

  • Active account data is retained for as long as your account remains active and for a reasonable period following account closure.
  • Financial transaction records are retained for a minimum of seven (7) years in accordance with financial regulatory requirements.
  • Customer support communication logs are retained for three (3) years from the date of last interaction.
  • Anonymised analytics data is retained for a longer period for research and platform improvement purposes.

When data is no longer needed and there is no legal obligation to retain it, pp96 will securely delete or anonymise that data.

7. Your Rights as a User

As a pp96 user, you have certain rights regarding your personal data. We respect and facilitate the exercise of these rights:

Right of Access

You have the right to request a copy of the personal data we hold about you.

Right to Rectification

You may request corrections to inaccurate or incomplete data.

Right to Erasure

Under certain circumstances, you may request that your data be deleted.

Right to Withdraw Consent

You may withdraw your consent to data processing at any time.

Right to Data Portability

You may request your data in a machine-readable format.

Right to Restrict Processing

You may request restrictions on data processing under certain permitted circumstances.

To exercise any of the above rights, please contact our support team through the 24/7 support channels available on the platform. We will endeavour to process your request within 30 working days.

8. Children's Privacy

The pp96 platform is exclusively for adult users aged 18 and above. We do not intentionally collect or process personal data of individuals under the age of 18. If we suspect that a child's data has been collected inadvertently, we will take immediate steps to delete that information and close the relevant account.

We encourage parents and guardians to monitor their children's online activities and to notify us immediately if you believe your child has accessed the pp96 platform without permission.

9. Changes to the Privacy Policy

Pp96 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or platform improvements. Any changes made will be accompanied by a new update date at the top of this document.

For significant changes, we will notify users via their registered email or through a prominent notice within the platform. Continued use of the pp96 platform after such notice constitutes your acceptance of the updated policy.

10. Contact Us Regarding Privacy

If you have any questions, concerns, or wish to exercise your privacy rights, our team is available to assist you at all times. You may reach us through the 24/7 customer support available within the platform, or visit the FAQ our resources for answers to common questions about privacy and account security.

We are committed to addressing every inquiry seriously and ensuring your experience with pp96 is always safe, transparent, and trustworthy.

Join pp96 Today

Your Data is Secure. Your Experience is Protected.

With industry-grade security infrastructure and a full commitment to user privacy, pp96 is the top choice for safe and trusted online entertainment in Malaysia. Register today and enjoy an exclusive welcome bonus.

256-bit SSL encryption for all transactions
Personal data is not sold to third parties
24/7 customer support in Bahasa Malaysia
Two-factor authentication (2FA) for account security
Secure KYC process and protected banking information
Licensed platform compliant with privacy standards
Bahasa Melayu